Shipping policy

At Glamora Studio™, we are committed to delivering your order safely and efficiently. Please read our Shipping Policy before placing an order.

Processing Time

All orders are processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking information.

Delivery Time

We currently deliver throughout South Africa using Aramex Store-to-Door.

Estimated delivery time: 8–11 business days

Please note that delivery times are estimates and may vary depending on your location, courier operations, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout before payment is completed.

Any promotional free shipping offers will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.

Courier Delays

While Glamora Studio™ works closely with our courier partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our reasonable control, including but not limited to:

Severe weather conditions
High courier volumes
Public holidays
Strikes or industrial action
Load shedding affecting courier operations
Incorrect or incomplete delivery information provided by the customer

Glamora Studio™ cannot guarantee delivery within the estimated timeframe where delays are caused by circumstances outside of our reasonable control. However, we will assist customers in tracking their parcels and liaise with the courier where necessary.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery details.

If an incorrect address is supplied, Glamora Studio™ cannot be held responsible for delays, failed deliveries, or additional courier charges that may arise.

Failed Deliveries

If delivery cannot be completed because no one is available to receive the parcel or the delivery address is inaccessible, the courier may attempt redelivery or return the parcel.

Any additional delivery charges resulting from failed delivery attempts may be payable by the customer.